1. Acceptance of These Terms
These Terms & Conditions govern your use of dubaisportssurgery.com (the "website"), operated by Dubai Sports Surgery and Dr. Mohammad Ashfaq Konchwalla ("we", "our", "us"). By using this website or submitting a consultation request, you agree to these terms. If you do not agree, please do not use the website.
2. About Us
Dr. Mohammad Ashfaq Konchwalla is a British-trained Consultant Orthopaedic & Sports Surgeon practising at Medcare Orthopaedics & Spine Hospital, Dubai. Consultations, investigations and surgery take place at Medcare Hospital and are also subject to the hospital's own policies and patient terms.
3. Medical Information Disclaimer
The content on this website — including treatment descriptions, recovery timelines, FAQs and videos — is provided for general information only. It is not medical advice and does not replace a consultation, examination or diagnosis by a qualified doctor.
- Using this website, or sending a message or form, does not create a doctor–patient relationship
- Do not delay seeking medical care, or ignore professional advice, because of something you have read here
- In an emergency, call 998 (ambulance) or go to the nearest hospital emergency department — do not use the website forms or WhatsApp
4. Appointments & Consultation Requests
Submitting a form, WhatsApp message or email is a request for an appointment. An appointment is only confirmed once our team has contacted you and agreed a date and time.
- Please provide accurate contact and medical details so we can respond appropriately
- If you need to cancel or reschedule, please let us know as early as possible
- Hospital cancellation and rescheduling policies may apply
5. Fees, Insurance & Payment
Consultation, investigation and treatment fees are charged by Medcare Hospital in line with its current tariffs. Medcare Hospital accepts most major UAE health insurance providers; coverage depends on your individual policy, and any amount not covered by your insurer is your responsibility. Please confirm your coverage with your insurer or the Medcare billing team on 800 633 2273 before treatment.
6. Treatment Outcomes
Every patient is different. Recovery times, success rates and return-to-sport timelines described on this website are typical guidance only and are not a guarantee of any particular result. Your expected outcome, risks and alternatives will be discussed with you personally during consultation.
7. Patient Reviews & Testimonials
Reviews and testimonials shown on this website reflect the personal experiences of individual patients, many of them published on Google. They are not a promise that other patients will achieve the same results. We do not edit the substance of patient reviews.
8. Intellectual Property
All content on this website — including text, photographs, videos, graphics, logos and design — belongs to Dubai Sports Surgery or is used with permission. You may view and share pages for personal, non-commercial purposes, but you may not copy, reproduce or republish any content without our prior written consent.
9. Acceptable Use
When using this website you agree not to:
- Submit false, misleading or another person's information
- Use the website for any unlawful purpose or in breach of UAE law
- Attempt to interfere with, damage or gain unauthorised access to the website or its systems
- Send spam, advertising or automated submissions through our forms
10. Third-Party Links & Services
This website links to third-party services such as WhatsApp, Google Maps, YouTube and social media platforms. We are not responsible for the content, availability or privacy practices of those services, and your use of them is governed by their own terms.
11. Privacy
We handle your personal and medical information in line with our Privacy Policy, which forms part of these terms.
12. Limitation of Liability
We take care to keep this website accurate and up to date, but we do not guarantee that it will always be complete, current or available without interruption. To the fullest extent permitted by UAE law, we are not liable for any loss or damage arising from your use of, or reliance on, the information on this website. Nothing in these terms limits any liability that cannot be excluded by law.
13. Governing Law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Any dispute relating to this website will be subject to the jurisdiction of the courts of Dubai.
14. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes are posted means you accept the updated terms.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us: